fact_check Auto Response

Interactive Input Collection Bot

Your one-tap auto-response library. Reply with saved answers, product cards, carousels, media, and contact cards — right inside the chat composer, on WhatsApp and Instagram.

Chat with us See Pricing

check_circle Shortcut-triggered saved replies

check_circle One-tap product, carousel & media sends

check_circle Same library on WhatsApp & Instagram

Auto Response Menu

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Saved Replies

47 available

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Media

12 saved files

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Product Card

From your catalog

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Carousel

Swipeable multi-product

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Location

Pinned addresses

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Auto Flow

Trigger mid-chat

Stop Retyping the Same Answers

Every question your team answers a hundred times a week — saved, and one tap away.

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Saved Replies With Shortcuts

Type a shortcut like /confirmed or /shipped and the full canned reply appears instantly — no more retyping the same answer for the hundredth time.

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Products, Carousels & Media, One Tap Away

Send a product card, a swipeable carousel, a size chart, or a pinned location straight from a saved library — no need to rebuild it in the moment.

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Trigger a Bot Flow Mid-Chat

Hand a conversation off to an automated flow — like a COD confirmation or a review request — without ever leaving the inbox.

One Library, Every Format

Every Format Your Team Reaches For, Saved Once

Build the library once — saved replies, product cards, product lists, carousels, media, locations, and contact cards — and every agent reuses it. The same panel works on WhatsApp and Instagram, so your team never has to remember two different tools.

check_circle Saved replies, media, locations & contact cards
check_circle Product cards, product lists & carousels from your catalog
check_circle List messages & quick reply button sets, ready to send

One Tap From the Library

🔥 Hey Sneha! You left these trending items in your bag. Complete your order today for an extra 10% off:

👗 30% OFF

Floral Silk Saree

₹1,499 ₹2,199

👜 20% OFF

Embroidered Clutch Bag

₹899 ₹1,199

← Sent from the library in one tap, no retyping →

Frequently asked questions

What is the Input Collection feature in WALoops? expand_more

It is a one-tap auto-response library inside the chat composer for WhatsApp and Instagram. Agents can reuse saved replies, product cards, product lists, carousels, media, locations, and contact cards. The library is built once and shared across the team, so agents can respond without recreating content.

How do saved reply shortcuts work? expand_more

Saved reply shortcuts expand a short command into a full canned response in the chat composer. For example, type /confirmed or /shipped and the saved answer appears instantly. This helps agents reuse common replies instead of typing the same message repeatedly during customer conversations.

Can I send product cards, carousels, and media from the inbox? expand_more

Yes. The saved library lets an agent send product cards, swipeable carousels, media, size charts, pinned locations, and contact cards from the chat composer. The same panel also supports product lists, list messages, and quick reply button sets, so agents can choose a format without rebuilding it in the moment.

Does the same auto-response library work on WhatsApp and Instagram? expand_more

Yes. The same library panel works on both WhatsApp and Instagram. Your team can reuse saved replies and the other saved formats across both channels, rather than maintaining two separate tools or remembering different ways to find frequently used responses.

Can I trigger an automated flow while chatting with a customer? expand_more

Yes. Agents can hand a conversation off to an automated flow without leaving the inbox. For example, a COD confirmation or a review request can be triggered mid-chat, alongside one-tap saved replies, product cards, carousels, and media.

Is the auto-response library included with a Shared Inbox seat? expand_more

Yes. This auto-response library is included free with every Shared Inbox seat. It includes one-tap reusable answers and saved customer-facing formats, such as product cards, carousels, and media, and the same panel is available on WhatsApp and Instagram.