WooCommerce WhatsApp Integration & Free Plugin: Order Notifications, COD | WALoops
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WooCommerce & WordPress

WooCommerce WhatsApp Integration

Send every WooCommerce order update to your customer's WhatsApp automatically: order confirmations, shipping and delivery updates, COD confirmation and abandoned cart reminders. Install the free plugin, click Connect, and your first 100 messages are free. No Meta developer setup to start.

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  • check_circle Free plugin, one-click connect
  • check_circle Works with any payment gateway
  • check_circle First 100 messages free
  • check_circle No WhatsApp Business account needed
WooCommerce
Order #4021 · ₹1,899
Cash on delivery
shopping_bag New order Confirm your COD order
local_shipping Status: completed Delivered, thank you
remove_shopping_cart Checkout left Cart reminder

WhatsApp to +91 98XXXXXX21

Hi Aarav, thanks for your order #4021 of ₹1,899. Please confirm your Cash on Delivery order so we can ship it today.

Confirm order · Cancel order

What your WooCommerce store can send on WhatsApp

Each message is triggered by a real WooCommerce event, so it goes out the moment the order changes, with the customer's name, order number, products and total filled in.

receipt_long

WhatsApp order notifications

An order confirmation the moment an order is placed, with separate messages for prepaid and Cash on Delivery orders. Then a message for every status that matters to you: processing, on hold, completed, cancelled or refunded.

Set up WooCommerce order notifications arrow_forward
verified

COD order confirmation

Ask every Cash on Delivery buyer to confirm with one tap before you ship. Confirm adds an order note; Cancel cancels the order in WooCommerce and puts the stock back. A WhatsApp column in your Orders list shows who confirmed, so you cut RTO on fake or impulse orders.

How COD verification works on WooCommerce arrow_forward
remove_shopping_cart

Abandoned cart reminders

When a shopper types their phone number at checkout and leaves, the free plugin saves their cart and sends one WhatsApp reminder. The link in it rebuilds the cart, coupons included, on any device. Works with the classic and block checkout.

WooCommerce abandoned cart recovery guide arrow_forward
forum

Replies, support and AI answers

When customers reply to an order message, the chat lands in a shared team inbox. On Premium, an AI agent can answer common questions like delivery time or return policy for you.

Take orders on WhatsApp from WooCommerce

Some shoppers would rather order in a chat than fill in a checkout. The free plugin adds two buttons that work without any WhatsApp Business account.

shopping_cart_checkout

Order on WhatsApp button

An Order on WhatsApp button sits under Add to cart. Tapping it opens a chat with you with the product name, chosen options, quantity and price already typed, so the shopper only presses send. An optional button on the cart page sends the whole cart. Place it anywhere with the shortcode [waloops_whatsapp_order id="123"].

chat

Floating WhatsApp chat button

A WhatsApp button on every page opens a chat with your number, with a message already filled in that can include the page the shopper was on. Pick left or right, desktop and mobile, with or without a label.

Both buttons open WhatsApp on the shopper's phone. To send order updates, COD confirmation and cart reminders automatically, connect the plugin to WALoops (below).

Free WooCommerce WhatsApp plugin

Most WooCommerce WhatsApp notification plugins make you create a Meta developer app and paste access tokens, or sign up for a monthly WhatsApp platform, before the first message. Ours sends from the WALoops number from the first minute, then moves to your own number when you're ready.

WooCommerce WhatsApp plugin settings: free message meter and order message switches
Connect, see your free messages and switch each order message on or off.
COD verification message on WhatsApp with Confirm Order and Cancel Order buttons
COD verification: the buyer taps Confirm or Cancel and the order updates itself.
WooCommerce Orders list with a WhatsApp column showing COD confirmed and COD cancelled
The Orders list shows every COD answer: confirmed, cancelled or awaiting reply.
Order on WhatsApp button and floating WhatsApp chat button on a WooCommerce product page
Also included, no account needed: an Order on WhatsApp button and a floating chat button.
download Get it on WordPress.org WordPress 6.0+, WooCommerce, PHP 7.4+. Works with HPOS and the block checkout.

How to connect WooCommerce to WhatsApp

Three steps, no code and no WooCommerce API keys.

  1. 1

    Install the free plugin

    In WordPress go to Plugins → Add New Plugin, search for WALoops and install WALoops Order Notifications. Then activate it. Full setup guide.

  2. 2

    Click Connect

    Open WooCommerce → WhatsApp, enter your email and WhatsApp number and click Connect for free. Your WALoops login is emailed to you and order messages start from the WALoops number, 100 free.

  3. 3

    Connect your own number on the Starter plan

    When you are ready to send from your own business number, upgrade to the Starter plan and connect your number through Meta's signup window in your WALoops dashboard. WALoops gets the same message templates approved on your number and moves sending over by itself. New to this? Read how to get the WhatsApp Business API.

Rather not install a plugin? Paste a WooCommerce REST API key (Read/Write) into WALoops under Automation → Apps instead; WALoops registers signed order webhooks on your store. Abandoned cart reminders need the plugin.

Order details you can use in messages

Every WooCommerce order event carries these fields. Put any of them into a WhatsApp template, or use them as conditions, for example "only send when the payment method is Cash on Delivery".

personCustomer name, phone, email
tagOrder number and status
paymentsTotal, tax, shipping, discount
credit_cardPayment method
inventory_2Products, SKU, quantity
sellCoupon codes
homeShipping address and PIN code
edit_noteCustomer order note

WALoops vs a WhatsApp chat button plugin

Most "WooCommerce WhatsApp plugins" add a chat button that opens WhatsApp on the shopper's phone. That's useful, but it can't send anything by itself. See our comparison of WooCommerce WhatsApp plugins.

Chat button pluginWALoops
Sends order updates automaticallyNoYes
Official WhatsApp Business APINoYes
COD confirmation with buttonsNoYes
Abandoned cart remindersNoYes
Chat button and Order on WhatsApp buttonYesYes, included
Team inbox for repliesYour own phoneShared inbox (paid plans)
CostOften freeFree plugin; 100 free messages, then top up or upgrade; unlimited on your own number from Starter

What WooCommerce WhatsApp messages cost

The plugin is free and your first 100 messages are free from the WALoops number. Once the 100 run out you can top up without upgrading: $5 = 3,000 credits, $10 = 6,500, $25 = 17,000. Credits never expire. A message to India uses 10 credits, a message to other countries 20, and a marketing message to other countries 50. On the Starter plan and above you can connect your own WhatsApp number and messages are unlimited, with no per-message charge from WALoops. Meta bills its own rate to your WhatsApp account directly; order updates are utility messages, about ₹0.115 each in India before GST; cart reminders are marketing messages, which cost more. Starter ($9.99/month) also adds the shared team inbox, broadcasts and chatbots. Details in our WhatsApp Business API pricing guide.

See all plans

More WALoops tools for WooCommerce

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 password

WhatsApp OTP Login

Passwordless login and signup by WhatsApp code, for WordPress and WooCommerce.

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WhatsApp for ecommerce

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Frequently asked questions

Do I need a WhatsApp Business account? expand_more
No. Install the free WALoops WooCommerce plugin and messages start from the WALoops verified WhatsApp number straight away, with no Meta Business verification, no WhatsApp Business API setup and no developer app. The Free plan includes 100 messages from our number. Once those run out you can top up without upgrading: $5 = 3,000 credits, $10 = 6,500, $25 = 17,000. Credits never expire. On Starter and above you can connect your own number and messages are then unlimited on it. One thing to know about the WALoops number: messages show the sender name "WALoops", customers can reply to your messages but they cannot start a new chat with you directly. Connect your own number on Starter to send under your own brand name and get a full inbox.
How do I integrate WhatsApp with WooCommerce? expand_more
Install the free WALoops plugin, open WooCommerce → WhatsApp and click Connect. Order messages, COD verification and abandoned cart reminders switch on right away, sent from the WALoops number with your first 100 messages free. Later you connect your own WhatsApp number from your WALoops dashboard.
Is there a free WooCommerce WhatsApp plugin for order notifications? expand_more
Yes. The WALoops plugin is free. It sends your first 100 WhatsApp order messages free from the WALoops number with no Meta developer setup, and also adds a WhatsApp chat button and an Order on WhatsApp button that need no account at all.
Do I need to install a plugin on my WordPress site? expand_more
The plugin is the easiest way and the only way to get abandoned cart reminders, because only code on your site can see a checkout being left. If you prefer no plugin, order notifications and COD confirmation also work with a WooCommerce REST API key added in WALoops.
Can WooCommerce send order notifications to the customer's WhatsApp automatically? expand_more
Yes. When an order is placed, and when its status changes to Completed, the customer gets the matching WhatsApp message with their name, order number and total filled in. No one has to press send.
Can customers order on WhatsApp from my WooCommerce store? expand_more
Yes. The free plugin adds an Order on WhatsApp button under Add to cart. It opens a chat with your number with the product, options, quantity and price filled in, and an optional cart-page button sends the whole cart. No WhatsApp Business account is needed for the button.
How do I add a WhatsApp chat button to WooCommerce? expand_more
Install the free WALoops plugin and turn on the chat button in WooCommerce → WhatsApp. It shows a floating WhatsApp button on every page, on the left or right, with a pre-filled message. It works without connecting a WhatsApp Business account.
Does it work with Cash on Delivery? expand_more
Yes. COD orders get a message with Confirm Order and Cancel Order buttons. Confirm adds an order note, Cancel cancels the order in WooCommerce, and the Orders list shows each answer.
Is this the official WhatsApp Business API? expand_more
Yes. Every message goes through Meta's official WhatsApp Business Platform, first from the WALoops number and then from your own verified business number once you connect it, so there is no risk of a ban for automation as with unofficial tools.
How much does it cost? expand_more
The plugin is free and the first 100 messages are free from the WALoops number. Once those run out you can top up without upgrading: $5 = 3,000 credits, $10 = 6,500, $25 = 17,000. Credits never expire. A message to India uses 10 credits, a message to other countries 20, and a marketing message to other countries 50. On the Starter plan ($9.99/month) and above you can connect your own WhatsApp number; messages are then unlimited on your number, with no per-message charge from WALoops. Meta bills its own rate to your WhatsApp account directly, about ₹0.115 per order update in India. Starter also adds a team inbox, broadcasts and chatbots.
Can I send messages from my own WhatsApp number? expand_more
Yes, on every paid plan from Starter up. Connect your own number through Meta's signup window in your WALoops dashboard. WALoops gets the same templates approved on your number and switches over by itself, so customers see your business name. Once connected, messages on your own number are unlimited. WALoops adds no per-message charge; Meta bills its own rate to your WhatsApp account directly.
Does it slow down my WooCommerce store? expand_more
No. The plugin sends each order to WALoops in the background through WooCommerce's Action Scheduler after checkout has finished, and retries if WALoops can't be reached.
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Connect WooCommerce to WhatsApp today

Order updates, COD confirmation and cart reminders on the official WhatsApp API. Free plugin, first 100 messages free.

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