photo_camera Instagram Automation

Instagram Automation, From Comment to Checkout

Turn comments like "price" into a DM with the right product, let an AI agent answer every DM in seconds, and work all of it from one inbox. Self-serve on the official Instagram API.

Chat with us Start free

Flat price from $5/month, no per-contact fees. See Instagram pricing

Your Post

👗

New Arrivals Drop 🔥 Comment "PRICE" for details!

😍 Obsessed! PRICE for size M?

bolt Auto-replied publicly + sent a DM

Hey! 👋 Here's the Floral Silk Saree you asked about:

Floral Silk Saree (M)

₹1,499 ₹2,199

📩 Sent automatically via Instagram DM

Always Accurate

Every Reply Has the Right Price, Link & Details

No more "DM us for the price" or outdated links. Behind the scenes, WALoops matches each reel and post to the exact product it's selling — by SKU or style code in the caption, no manual tagging — so every automated reply to a comment or DM quotes accurate, live pricing, the correct product link, and real stock status.

check_circle Customers always get the correct price, link & stock status
check_circle Never replies with the wrong product's details
check_circle Matched automatically as posts sync — override by hand anytime

🎬

Reel: "New Arrivals Drop 🔥 Style: FS-1499"

What's the price for this? 😍

bolt Matched to Floral Silk Saree (FS-1499) — replied instantly

Hey! 👋 It's the Floral Silk Saree:

Floral Silk Saree

₹1,499

✅ In stock — tap below to view & buy

📩 Correct price & link, sent automatically via DM

Never Miss a Comment or a DM Again

Your engagement turns into a sales pipeline — with zero manual replies.

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Comment-to-DM

A public reply and an automatic DM the moment someone comments a keyword like "price" or "link", on every post or only the reels you pick.

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Follow to Unlock

Send the link only after they follow you. Non-followers get a Follow button and an "I'm following" button to try again.

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Email & Phone Capture

Ask for an email or phone number in the DM before sending the reward. Leads are saved in WALoops and download as CSV.

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Story Replies & Mentions

Someone replies to your story or tags you in theirs, and they get an instant DM: a thank-you, a code or a link.

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AI Agent for DMs

The same Claude & GPT-4o powered AI agent that runs your WhatsApp inbox answers Instagram DMs autonomously, with a smooth handover to a human when it's needed.

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Visual DM Flow Builder

Build branching welcome DMs and keyword-triggered flows with the same drag-and-drop builder you already use for WhatsApp bots.

Catalog-Synced DMs

Product Cards & Carousels, Sent Straight to DMs

Reply with plain text, a text + button, a single product card, or a full swipeable carousel — pulling live price, compare-at price, and stock status straight from your catalog so nothing goes stale.

check_circle Auto-pulled price, compare-at price & availability
check_circle Text, button, product card, or carousel DM formats
check_circle Trigger rules per post or reel, not just sitewide keywords

Explore Carousel Cards arrow_forward

Instagram DM View

👗 30% OFF

Floral Silk Saree

₹1,499 ₹2,199

👜 20% OFF

Embroidered Clutch Bag

₹899 ₹1,199

← Swipe to view more product recommendations →

One Inbox

Instagram DMs Next to WhatsApp, Email & Live Chat

Connect your Instagram Business or Creator account with Instagram's own login and every DM lands in the same WALoops Inbox you use for WhatsApp. Reply with text, photos, videos, quick replies, buttons, product cards or carousels, and the customer gets it in their Instagram app.

check_circle Official Instagram API, no password sharing
check_circle Story replies and mentions show up in the same thread
check_circle Saved replies, product cards and carousels in one tap
check_circle Search, favourites and unread counts across every chat

See the Shared Inbox arrow_forward

Inbox

All Instagram WhatsApp

P photo_camera

Priya S.2m

Is the floral saree available in M?

R chat

Rahul M.9m

Order #1042 kab tak aayega?

A photo_camera

ananya.styles14m

Replied to your story: Need this 😍

K chat

Kavya R.1h

Thank you, received it!

smart_toy AI agent answered 3 Instagram DMs in the last hour

Live in Under 5 Minutes

No developer needed. Connect, switch on, and your Instagram DMs start getting answered.

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Step 1

Connect Instagram

Open Instagram → Account in WALoops and log in with Instagram. Works with any Business or Creator account.

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Step 2

DMs arrive in your Inbox

New DMs, story replies and mentions appear in the shared Inbox next to your WhatsApp chats.

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Step 3

Switch on automation

Pick an Auto-DM template, add follow-to-unlock or email capture, and on Premium turn on the AI agent for DMs.

Frequently asked questions

Which plans include Instagram? expand_more

Instagram Auto-DM (comment and story replies, follow-to-unlock, email capture) starts at $5/month. Starter adds live product prices, product cards and carousels in DMs. Premium and up add Instagram DMs in the shared Inbox, the AI agent and DM flows. See Instagram pricing for the full comparison.

Can WALoops make people follow before sending the link? expand_more

Yes. Turn on "Ask them to follow first" in an Auto-DM automation. The first DM has a button; when they tap it, WALoops checks whether they follow you and sends the link only to followers. Everyone else gets a Follow button and can try again.

Can I collect emails from Instagram comments? expand_more

Yes. Turn on "Collect their email or phone" in an Auto-DM automation. The DM asks for an email or phone number before sending the reward, and every answer is saved under Leads, ready to download as CSV.

Is this the official Instagram API? expand_more

Yes. WALoops uses the official Instagram API with Instagram Login, approved by Meta for messaging. You log in on Instagram's own page and never share your password with us. You can remove access anytime in Instagram under Settings → Apps and Websites.

Which Instagram accounts can I connect? expand_more

Any Instagram professional account, either Business or Creator. Personal accounts need to switch to a professional account first, which is free in the Instagram app.

What is Instagram automation? expand_more

Instagram automation means software replies on your Instagram account for you: it answers comments, sends DMs when someone comments a keyword, and replies to incoming DMs. WALoops does all three with the official Instagram API, so your account stays safe.

How do I set up Auto-DM? expand_more

Connect your Instagram account, open Instagram → Auto-DM and pick a template, such as "Comment LINK to get the link" or "Follow to unlock". Choose the keywords, the posts, a public reply and the DM, and switch on follow-to-unlock or email capture if you want them. A live preview shows exactly what your customer will see, and it starts working as soon as you save.

Does Comment Auto-Reply use the right product for each post? expand_more

Yes. WALoops matches each post or reel to a product by the SKU or style code in the caption, so {price}, {title} and {url} in your reply come from that product. You can also pick the product by hand. If a post has no product, no reply is sent rather than a wrong one.

Is WALoops a ManyChat alternative? expand_more

Yes, for online stores. Like ManyChat it automates comment-to-DM and DM replies on Instagram, and it adds things a store needs: live product prices in replies, product cards and carousels, an AI agent trained on your store, and WhatsApp in the same inbox, on one flat monthly plan.

Can the AI agent reply to Instagram DMs? expand_more

Yes. The same AI agent that answers on WhatsApp replies to Instagram DMs using your products, policies and FAQs, and hands the chat to your team when a person is needed.

How long can I reply to an Instagram DM? expand_more

Instagram allows replies for 24 hours after the customer's last message. Automated replies go out in seconds, so they are always inside that window. After 24 hours, the customer needs to message again before you can reply.

Does Meta charge for Instagram DMs? expand_more

No. Unlike WhatsApp marketing templates, Meta does not charge per message for Instagram DMs. You only pay your WALoops plan.